168 Reviews Found
Confirmed Service Customer
The vehicle system informed me that the oil needed to be changed. I contacted John and he set up a date and time right away. I was late for the appointment because I got lost trying a new route. I spoke with Rick upon my arrival and I was still able to have the vehicle serviced. Rick even took the time to make sure I knew which route to take back home. I don't use apps so I'm not contacted to GPS on my cell phone. While waiting on my vehicle to be serviced I noticed several vehicles being detailed. I had received some scratches on the vehicle and wanted to find out how to have them removed. Dave looked over the vehicle and instructed me on what he would do to remove the scratches. I have truly received Excellent service at this dealership.
Willie A.
ROCHESTER
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Can always count on things being done right. We have been going here for over 10 years. Wouldn't go anywhere else. We have never had a bad experience...ever!!
Tracy M.
PITTSFORD
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Molye Chevy in Honeoye Falls is a 1st class chevy dealership. Troy Appleby (service dept) is a true professional. He cheerfully explains details of any service requested and his crew and work is done in reasonable time frame. Have had relationship with Molye for almost 4 years now. I would definitely go back to them in future.
Daniel A.
ROCHESTER
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
My truck was there for an oil change and an inspection. They were both done in a timely and efficient manner.
Paul S.
HONEOYE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
We're glad to hear you found our staff was so knowledgeable and friendly! We hope to be of service to you again in the future. Best wishes, Molye Chevrolet
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Confirmed Service Customer
Came in for an oil change & tire rotation. By the time I got home (only 1 mile away from the dealership) my hubcap was hanging off by 1 screw which was barely even on, and the other was missing. Went back in to have it put back on and screw replaced. Was told I'd hear back on Monday about my replacement screw and it's now Thursday and have yet to hear anything. Overall just seems careless.
Caroline N.
HONEOYE FALLS
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (585) 444-8314 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Hello, we’re happy to hear you are satisfied with the service we provided. We sincerely thank you for the positive feedback and look forward to seeing you again soon! Take care!
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Business Response
We appreciate you taking the time to leave us a rating! Take care!
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Confirmed Service Customer
Troy was able to "squeeze" my car in for an oil change, point maintenance, and tire rotation before we left for our vacation down south. I have always received great service!
Irene D.
CONESUS
Business Response
Thank you for choosing Molye Chevrolet as your first choice for all your automotive needs! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
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Confirmed Service Customer
Love Troy & service dept. - I am in and out in no time - they always keep me updated on how the work is going while I am waiting.
Maryann S.
ROCHESTER
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Molye Chevrolet! We hope to be of service to you again in the future. Best wishes, Molye Chevrolet
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Sales Customer
David was really nice, easygoing and helpful. He made everything really easy and a great experience over all!
Jordan B.
ROCHESTER
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Business Response
Thank you for choosing Molye Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
As usual, the necessary work was done when scheduled. My car needed some necessary repairs as well as new tires. I was given the option of several brands of tires...the service manager did not push me to purchase more expensive tires than needed.
Linda F.
LIMA
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Everone at the dealership is very courteious. Always a pleasure to go there. The service guy Troy Appleby is a great guy !
Steven B.
LIVONIA
Business Response
It sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (585) 444-8314 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future.
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Business Response
We are happy to hear that our team could get your oil change done quickly and get you back on the road. Please don't hesitate to reach out to us if there's anything more we can do!
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Business Response
We are happy to hear that you had a positive experience with us! We are always willing to help, so feel free to reach out anytime.
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Business Response
We are happy that our team could provide top notch service to you! Thank you again for choosing Molye Chevrolet and we hope to see you again.
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Confirmed Service Customer
Replace a string angle sensor promptly, without issue, and at a great price
Bradley E.
LIVONIA
Business Response
Hi there! We're so happy we were able to help you out! We hope to see you again!